Returns & Exchanges
We want you to be fully satisfied with your Cabin Max luggage. If your purchase isn't quite right, you can return your items within 30 days of receipt for a full refund or exchange, provided they are in original, unused condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your luggage in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; we will process your refund within 7-10 business days of receiving the item.